Q: How do you create your artwork?
A: Misha Lam creates her artwork digitally.
Q: Are you accepting custom artwork?
A: Misha is currently only excepting professional licensing/commercial work. She is not accepting personal custom artwork or commissions at this time.
Q: The print I'm interested in isn't framed, but I would like to have it framed. Is that possible?
A: We do not currently offer frames for our prints. Because all prints are standard sizes, they should be able to fit in most frames.
Q: How do I care for my print?
A: The best way to keep your print matted or loose print in good condition is to frame it. We also recommend to not hang your artwork in direct sunlight.
Q: I love your prints, but I'm interested in a custom size. Can you have one printed for me?
A: It might be possible depending on the print. Please contact us with the print and size you are interested in and we will send you a quote.
Q: I'm visiting Hawaii, where can I find your art?
A: At this time we are sold exclusively online at mishahawaiihome.com
Q: How can my store become a stockist?
A: Please send us an email at firstname.lastname@example.org. All accounts are wholesale with $500 minimum orders.
Q: Do you license your work or do collaborations with brands?
A: Yes we do! Please end us an email at email@example.com.
SHIPPING AND RETURNS
Q: How long does it take to receive my order?
A: All of our prints are in stock and ready to ship in 1-3 business days. It takes 3-5 business days for shipping to the mainland United States. International orders take 3-4 weeks.
Q: Do you ship internationally?
A: Yes, we ship world-wide! You can order directly through our website. Please note there may be shipping restrictions on your country and you are responsible for extra taxes and duties upon delivery.
Q: What happens if my art is damaged during shipping?
A: Please email us within 48 hours of receiving your print and include a photo of the damaged item. We will contact our shipper for an insurance claim and then ship you a replacement.
Q: Do you accept returns?
A: We do not accept returns. All sales are final.